Product Support

Please read the Frequently Asked Questions relating to our products and refer to the product information sheets.

Plasma must be handled carefully when frozen, as the plastic containers become brittle in this state and may crack if knocked or dropped. It is advisable therefore to keep it bubble-wrapped as supplied until required. The licensed shelf life of the frozen product is two years from the date of harvesting when stored at -25C.


For prompt service please use the Order Form.

General Information

Detailed information and background studies on the efficacy of our plasma products may be found in the reference section of this site.

We pride ourselves on assuring the highest standards of customer care providing technical support and veterinary advice. Please contact us for further information.

Your Feedback

To assist us in maintaining our uncompromising standards, please take a moment to tell us about clinical cases in which you used our products. You can help us serve you and your patients better by completing the following form: "How Are We Doing Clinically?".

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